We ship our products with our reliable and fast logistics service providers DHL and Deutsche Post. All shipments are of course insured and can be followed on the Internet pages of the logistics provider (except for the dispatch of small articles as a letter).
Please notice for shipments to non-european countries additional customs duties and fees might apply.
We always try to keep delivery times as short as possible. All articles in our shop contain detailed information about availability and delivery time. If the article is on stock the shipment will be carried out within 1-2 days after the payment is received. The delivery service within Germany takes 1-3 business days, outside Germany with DHL Parcel about 5-10 business days with DHL Express about 2-3 business days to deliver your package. Please contact our customer service via email (firstname.lastname@example.org) if this period should be significantly exceeded.
We only deliver to countries and regions that are stated within the check-out process of our online shop. A shipment is always carried out from our prouction site to the address stated by the customer.
Plese not the delivery times that are stated within the product description of the article. The stated delivery time always begins with the day after the paypment is received.
We reserve the right to partial or non-performance of a contract in case of incorrect or improper deliveries by our suppliers. Please find more information in our General Terms and Conditions that are integral part of the contract. If an article is not available we will notify the customer immediately. Payments already made at this point of time will be refunded immediately.
All prices are stated in Euro and include the German value added tax that is valid at that point of time. Please find more information in our General Terms and Conditions.
We are happy to offer you the following payment methods: bank transaction, Paypal, credit card and cash on delivery.
All goods remain our property until fully and finally paid. Please find more information in our General Terms and Conditions.